Service Coordinator

About Marin Housing Authority / Careers

Salary: $55,445.05 - $74,301.66

Status: Full Time, Permanent     

Reports to: Program Manager

Closing Date: April 26, 2025

Marin Housing is pleased to announce a job opportunity for a highly motivated, social service professional to provide service coordination to the older adults of Marin County.

PRIMARY RESPONSIBILITIES

The Service Coordinator will be responsible for assuring that Public Housing older adults and people with disabilities are linked to needed supportive services in the community. Responsibilities include: outreach, providing information and referrals to other community services, programs and resources; serving as a liaison for coordination of services; answering telephone calls, emails, or other inquires; and providing timely documentation of the information and service referrals.

THE IDEAL CANDIDATE WILL HAVE 

Knowledge of:

• Social services and other resources in Marin County;
• Medical and service needs of older adult individuals and people with disabilities;
• Principles and practices of outreach and engagement, interviewing, assessment, supportive listening, and counseling;
• Problem solving techniques;
• Data collection practices;
• Housing options for older adults.

Ability to:

• Engage with older adults and people with disabilities and assess needs in an effective, courteous, and tactful manner;
• Assist older adults and people with disabilities to identify and access needed community programs and resources;
• Coordinate and partner with community-based organizations to host information sessions for residents to promote community services;
• Communicate effectively both orally and in writing with diverse and multi-cultural groups;
• Independently analyze situations, make effective referrals to services needed, and take appropriate action within established guidelines;
• Establish and maintain positive working relationships; and provide excellent customer service.
• Establish and maintain positive working relationships with Property Management to support tenants.
• Document engagement and interactions with tenants;
• Learn and follow contractual obligations and manage reporting requirements for HUD grant.

Applicant must possess a valid California driver’s license and a satisfactory driving history. A current DMV driving history report obtained from the Department of Motor Vehicles must be submitted with the completed application. Applicant must be able to drive a cargo van to community events and housing complexes and have the ability to lift up to five (5) pounds.

EDUCATION/EXPERIENCE

Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be:

Equivalent of a four-year degree from an accredited college or university in sociology, public administration, gerontology or a closely related field and two years of professional social services experience including one year working closely with clients providing direct services.

ABOUT MARIN HOUSING AUTHORITY

Marin Housing Authority’s purpose is to assist low- and moderate-income people to secure and maintain quality, affordable housing. The Marin Housing Authority (“MHA”) is a small, dynamic agency, well-respected in our field. The Housing Choice Voucher and the Public Housing programs have been rated either as a high performer or a standard performer for the past few years. We serve thousands of people through a wide range of programs and services, including public housing for families, seniors and the disabled; housing choice vouchers (Section 8); supportive housing services for special needs populations; rental assistance payments; and financial and technical assistance for moderate-income first-time homebuyers and low-income homeowners.
 
Marin Housing is proud of a strong organizational culture and set of fundamental values that have been refined over more than half a century of serving our clients. These are the key elements by which we measure our success, and to which each member of our staff is asked to subscribe. Our organizational culture is based foremost on a sense of teamwork, which demands that important decisions always be made in a group environment. We focus on the practicality of what we do, look for win-win decision, examine alternatives and options, and insist that our decisions be both forward-looking and proactive.

COMPENSATION / BENEFITS

Annual salary range is $$55,445.05 - $74,301.66. We offer a comprehensive benefits package that includes a generous monthly allowance for medical insurance; dental, vision and life insurance premiums are covered by the authority; CalPERS retirement 2% @ 62; a 457 deferred compensation plan; 12 paid sick days per year; 10 days paid annual leave per year for the first two years, and will progressively increase as years of service increase (up to 30 days per year); 45 paid floating holiday hours per year; and 13 paid holidays. Other benefits include: FSA accounts, 457(b) plan, tuition reimbursement policy. Finally, the Housing Authority has 9/80 schedule available to employees, which, upon supervisor approval, allows eligible employees to have every other Friday off.

TO APPLY

To be considered for this excellent job opportunity, you MUST submit a completed Marin Housing application by the closing day of April 26, 2025. Applications are available at https://www.marinhousing.org/careers. In addition to a Marin Housing application, candidates are encouraged to submit a resume, cover letter, copies of relevant license(s) and/or certifications, and references. Please note that our primary means of communication with applicants is sent via email, therefore, please include a valid email address on your application.  Hearing impaired TDD, call 1-800-735-2929.

EXAMINATION PROCEDURE

All completed application documents will be reviewed. Based on the information provided in these documents, the most qualified applicants will be invited for further examination. Depending upon the number of applications received, the examination may consist of an application screening, written test, practical exam, oral interview or any combination of these.

In compliance with the Immigration Reform Act of 1986, individuals offered employment by Marin Housing will be required to show the specified documentation as proof of authorization to work in the United States before hiring will occur.