Human Resources Manager Description

About Marin Housing Authority / Careers

Established: September 17, 2019

Definition

Under the direction and general supervision from the Executive Director, performs highly complex administrative, technical and analytical duties pertaining to human resources programs and services. Manages all human resources programs and other related areas to ensure compliance with Housing Authority policies, state and federal employment laws and other related regulations. Provides technical guidance and strategic leadership to ensure that the agency’s goals and objectives are met.

Class Characteristics

This single management classification reports to the Executive Director and is principally responsible for the management of human resources programs and the oversight of day-to-day human resources activities such as Employee and Labor Relations, Recruitment and Selection, Workers Compensation, Organizational Development and Training, Classification and Compensation, and related operations.

The incumbent works within a leadership team concept with the Director, along with other department managers and professional staff to provide coordinated consultation and services. The work requires the ability to exercise considerable independent judgment, initiative, strategic thinking and ability to make sound decisions within broad policies and procedures as determined by County executive management, the Board of Supervisors, and federal, state and county laws, ordinances and regulations. 

Example of Duties (Illustrative Only)

• Plans, implements and administers programs and activities to carry out the Housing Authority's human resources goals and objectives.
• Recommends selection of staff, disciplinary actions and other personnel matters; organizes and plans work methods and standards;
• Serves as a member of the management team, making recommendations and taking actions to maintain and improve the organizational effectiveness of the department.
• Performs the most complex program work; investigates and responds to complaints and appeals and prepares related documentation.
• Provides high level consultation and support on the most sensitive issues and comprehensive projects; advises on Housing Authority’s policies, procedures and best practices related to assigned program; interprets and explains applicable state and federal laws, rules and agreements.
• Analyzes legislation, trends and developments related to program area; evaluates potential impact and recommends operational changes as required.
• Oversees and ensures effective use of information systems and technologies applicable to the work.
• Prepares and manages the preparation of comprehensive reports, policies, procedures, correspondence and other written materials. Maintains and ensures the integrity of the job classification plan; determines classes to be reviewed; conducts classification studies, salary and related surveys, job restructuring projects and the development and modification of class specifications; makes recommendations to management and the Board of Commissioners.
• Enforces terms of MOUs; participates as labor negotiator as directed; analyzes union proposals to determine feasibility, costs and policy implications; negotiates resolutions to grievances; conducts and manages investigations of employee misconduct and complaints.
• Manages the recruitment and selection processes from planning to hire; develops and implements recruitment innovations and related processes; oversees the preparation of job announcements, advertisements, and applicant screening and testing; reviews and supervises the development, administration and evaluation of recruitment strategies and examination materials.
• Oversees employee performance management and evaluation system; provides organizational development and change management consultation for strategic planning, organizational change initiatives and system improvements.
• Manages Employee Benefits programs; manages and coordinates all aspects of employee benefits with benefit providers including group health and dental, retirement, disability and life insurance, and flexible spending accounts; ensures employees are informed of benefit options; conducts annual open enrollment for health benefits programs and maintains appropriate documentation and contracts; acts as liaison with County benefits staff as required.
• Able to interpret and implement Housing Authority’s personnel rules and policies; remain current with employment laws and regulations to ensure Housing Authority policies are in compliance.
• Administers the Housing Authority's Workers Compensation program; monitors claims activity and serves as liaison with claims adjusters and defense counsel on the more complex claims.
• Manages the Housing Authority's Safety Program; chairs the Safety Committee; coordinates and presents safety training; administers the Injury and Illness Prevention Program and other safety related policies and procedures.
• Works with departments to assess training and employee development goals and objectives. o Prepares preliminary estimates for functional area budget; monitors accounts and approves expenditures. 

Knowledge of

• Principles and practices related to Human Resources operations and programs
• Federal, state and local laws and regulations applying to human resources and labor relations in the public sector
• Principles and practices of public personnel administration
• Research methodology, policy development, report writing and basic statistical techniques
• Effective group leadership, mediation, conflict resolution and problem solving
• Practices and methods of employment recruiting, testing, classification, salary surveys and compensation and equal employment opportunity
• Practices and methods of public sector labor relations
• Employee benefit programs and public sector retirement programs
• CAL/OSHA regulations and Injury and Illness Prevention Programs
• Workers' compensation practices and procedures
• Effective supervisory principles and practices
• Job analysis methods and techniques 

Ability to

• Develop, implement and administer effective human resources programs and processes
• Recognize and analyze problems, including those of a sensitive or political nature; identify solutions and consequences and make sound recommendations
• Collect and analyze data; draw valid conclusions from available information and recognize consequences of decisions and recommendations
• Establish and maintain effective working relationships with those contacted in the course of the work
• Effectively communicate, both orally and in writing, including making presentations of findings, recommendations and policies in order to gain concurrence and cooperation through discussion and persuasion
• Interpret and apply local, state and federal laws and regulations relating to personnel administration o Interpret and explain complex personnel policies and procedures, contract provisions and legal concepts
• Collect, analyze and interpret data including classification, salary and benefit information
• Compile relevant employment tests based upon job descriptions
• Perform a variety of administrative duties simultaneously with minimal supervision. 

Minimum Qualifications and Certifications & Licenses

Any combination of education and experience that would provide the knowledge and abilities listed. Typically, equivalent to graduation from a four-year college or university with major coursework in Business or Public Administration, Human Resources Management or a related field AND five years of professional level human resources experience which has included management, Supervisory or administrative experience. Experience in a public agency operating a merit system and/or in a union environment is highly desirable.

Additional professional/technical human resources experience may be substituted for the education on a year for year basis.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, mobility within and outside the workplace is required, including the ability to drive an automobile. Manual dexterity is required to operate a computer. Good eyesight is required to read and write. Good hearing and speech is necessary in order to communicate with the general public, co-workers, agency clients, the general public and officials contacted in the normal course of work. Regular attendance is required. Must be able to handle stressful situations.

In addition, a driving record acceptable to the Housing Authority's insurance carrier must be maintained.

Marin Housing Authority is an equal opportunity, affirmative action employer. Minorities, women and individuals with disabilities are strongly encouraged to apply.  Upon request, reasonable accommodations will be made for persons with disabilities and for religious reasons.