Assistant Property Manager Description

About Marin Housing Authority / Careers

Date Adopted October 22, 2013

Definition

Under general direction of the Program Manager, plans, organizes, coordinates and implements the functions of Public Housing.

Supervision Received and Exercised

General supervision is received from the property Program Manager. The Assistant Property Manager provides direct on-site oversight, coordination to maintenance and support staff employees. Assists to determine the priorities of daily work assignments, to various repair projects, vacancy turnover tasks, leasing and resident certification.

Class Characteristics

This class provides supervisory and administrative functions for leasing, resident certification, construction, maintenance, repair, rehabilitation and cleaning activities for one or multiple public housing complexes. This class is responsible to assist in the overall management of these activities, day-to-day work assignments, review and technical assistance. Successful performance of the work requires the ability to prioritize work, communicate with tenants as a representative of the Housing Authority and provide leadership to the public housing staff in addition to performing semi-skilled/skilled and administrative work in the management of public housing complexes.

Class Characteristics

This assistant management level class is responsible for the program operations of an assigned Public Housing. Incumbents in this class work within established State and federal laws, ordinances, policies and guidelines. 

Example of Duties (Illustrative Only)

• Assists with the daily operations and management of staff of a major low-income rental assistance property.
• Assist in monitoring and evaluating programmatic procedures to ensure compliance with HUD rules and ordinances; monitors compliance with federal regulations and agency policies and procedures.
• Represents the agency with outside agencies and organizations; interprets program goals to the community and assists in the development and acquisition of community resources as a method of reaching program goals.
• Assists in developing and implementing goals, objectives, policies, procedures and work standards for the program to which assigned.
• Troubleshooting repair problems and determining the most effective repairs and staff, materials and supplies required.
• Inspecting staff and contract work in progress and upon completion to ensure that standards\ are met.
• Create and implement a comprehensive preventive maintenance program including overseeing unit inspections in a timely manner and ensuring that required work is accomplished and monitored.
• Explains and implements new or revised housing programs, changes in priorities, policies and procedures to staff and program participants.
• Resolves operational difficulties through meetings and problem solving techniques.
• Hears and resolves complex or sensitive tenant conflicts or questions and complaints regarding rents, program procedures, damage claims, property management and program violations.
• Assist in coordinating administrative and operational functions within the assigned program including monitoring and developing budgets within approved and mandated guidelines.
• Assists in the development of working relationships with appropriate tenant groups, community personnel and agencies to identify needs, resolve problems, and improve responsiveness of housing services.
• Assist in developing Housing Authority policies, procedures and program objectives.
• Conducts annual unit inspections and coordinates repairs if needed.
• Walks the grounds regularly with site inspection report, making sure that everything on the property is clean and in good order.
• Assists in developing specifications and obtaining bids from vendors/contractors to ensure quality work at reasonable cost.
• Perform other related work as assigned.

Qualifications

Knowledge of

• Principles and practices of property management necessary to evaluate and perform housing program services.
• Federal housing laws, ordinances, rules and regulations; Marin Housing Authority policies and programmatic procedures.
• Current property management practices and principles.
• Goals of local agencies, which administer public housing programs or social services for low-income persons; needs, problems and attitudes of socially and economically disadvantaged groups.

Skill in:

• Interpreting policies and procedures and explaining and applying Housing Authority program rules and regulations.
• Demonstrating initiative, strong organizational skills, judgment, discretion and in making independent decisions.
• Using initiative and independent judgment within general policy guidelines and defining problem areas, analyzing data, preparing formal recommendations and carrying out solution
• Establishing rapport and maintaining effective working relationships with tenants, and representatives from private and other public agencies, community interest groups, coworkers and multi-disciplinary staff.
• Ability to review and approve rent calculations and tenant files.
• Operating standard office equipment, including job-related computer hardware and software applications, facsimile equipment and multi-line telephones.
• Establishing and maintaining effective working relationships with those contacted in the course of the work.
  

Education and Experience:

Any combination of education and experience that would provide the knowledge and skills listed.

Equivalent of a four-year degree from an accredited college or university in sociology, public administration, or a closely-related field and three years of progressively responsible experience in property management, social services administration, or related field that includes one year in a supervisory or lead capacity.

License and Certification:

Some assignments may require possession of a valid California class C driver's license and have a satisfactory driving record.

Possession of a Public Housing Manager's and/or Managing Maintenance Certificate or the ability to become a certified public housing manger with one year is required. An equivalent certificate can be substituted.

Physical Demands:

While performing the duties of this job the employee is frequently required to sit for extended periods of time, talk and hear within standard ranges. The employee is required to walk, use hands to finger, handle, or feel objects, tools, or computer controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work is primarily performed in a normal office setting with moderate noise levels and walking the property at a public housing site and in units.Travel to a variety of housing sites may be necessary within the course of work.

Marin Housing Authority is an equal opportunity, affirmative action employer. Minorities, women and individuals with disabilities are strongly encouraged to apply.  Upon request, reasonable accommodations will be made for persons with disabilities and for religious reasons.